Privacy Policy

This Privacy Policy (“Policy”) describes how SaaSQuiver (the “Service”), operated by Fhotos n' Frens LLC (“Company,” “we,” “us,” or “our”), collects, uses, and shares information when you use the Service.

By using the Service, you agree to the collection and use of information in accordance with this Policy. If you do not agree, do not use the Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: name, email address, and authentication identifiers when you create an account.
• Billing Information: subscription plan details and payment status. (Payment card details are handled by our payment processors, not stored by us.)
• Support Communications: information you include when contacting support.
• Inputs to Tools: domains, keywords, business ideas, and other text you submit to run analyses.

1.2 Information Collected Automatically

• Usage Data: pages viewed, features used, actions taken, point consumption, and timestamps.
• Device & Log Data: IP address, browser type, device identifiers, operating system, and diagnostic logs.
• Cookies & Similar Technologies: used for authentication, preferences, and analytics (see Section 6).

1.3 Information From Third Parties

We may receive information from third parties that help us provide the Service, such as authentication providers, analytics services, infrastructure providers, and data partners used to generate insights (for example, keyword or traffic intelligence providers).

2. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
• Create and manage accounts, authenticate users, and secure access
• Process subscriptions, manage billing, and prevent fraudulent transactions
• Run analyses you request and generate outputs (competitor insights, SWOT breakdowns, keyword research, etc.)
• Monitor usage, improve performance, and debug issues
• Communicate service-related messages (security alerts, billing notices, policy updates)
• Enforce our Terms of Service and protect the rights and safety of the Company and users

3. How We Share Your Information

We may share information in the following situations:

3.1 Service Providers

We share information with vendors who help us run the Service (hosting, databases, monitoring, analytics, email delivery, customer support, payment processing). They may access information only to perform services for us and must protect it.

3.2 Data Partners & APIs

When you use certain tools, your inputs (such as keywords, domains, or location/language parameters) may be sent to third-party APIs to retrieve results. We share only what is needed to fulfill your request.

3.3 Legal, Safety, and Compliance

We may disclose information if required by law, subpoena, court order, or when we believe disclosure is necessary to protect rights, safety, prevent fraud, or respond to lawful requests.

3.4 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

We do not sell your personal information in the traditional sense.

4. Data Retention

We retain personal information for as long as necessary to provide the Service and for legitimate business purposes such as compliance, resolving disputes, enforcing agreements, and security. Retention periods may vary depending on the type of data and legal requirements.

5. Security

We use reasonable administrative, technical, and organizational measures to protect information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and understand how the Service is used.

• Essential Cookies: required for authentication and core functionality.
• Preference Cookies: store settings like theme and UI preferences.
• Analytics Cookies: help us measure and improve the Service.

You can control cookies through your browser settings. Disabling cookies may impact parts of the Service.

7. Your Rights and Choices

Depending on your location, you may have rights to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal exceptions)
• Object to or restrict certain processing
• Export your information (data portability), where applicable

To make a request, contact us using the information in Section 11. We may verify your identity before fulfilling requests.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. Where required, we take steps to ensure appropriate safeguards for cross-border transfers.

9. Children’s Privacy

The Service is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take steps to delete it.

10. Changes to This Policy

We may update this Policy from time to time. We will post the updated Policy and update the “Last Updated” date. Your continued use of the Service after changes become effective constitutes acceptance of the updated Policy.

11. Contact Information

If you have questions about this Privacy Policy, contact us at:

Fhotos n' Frens LLC
Email: [Insert privacy contact email]
Website: [Insert website URL]